Personal Information: When you register or use our services, we collect personal information such as your name, phone number, and profile image. This information helps us identify you as a user and provide personalized services.
Homestay Details: We collect details about your homestay, such as room descriptions, images, capacity, and pricing. This data is essential for the functionality of the app, including website creation and booking management.
Device and Usage Data: We may collect technical information about the device you use to access our app, such as IP address, browser type, and operating system, as well as data on how you interact with our services (e.g., pages visited and features used).
Location Data: We collect location data to capture the homestay address, which may be used for future features.
Usage of Information
To deliver and enhance the performance and functionality of our services.
To generate and maintain websites for homestays, based on the data you provide.
To manage bookings, payments, and other homestay-related operations effectively.
To provide customer support and respond to queries or feedback.
To send important updates, notifications, and promotional materials (if opted-in).
To monitor app performance, identify technical issues, and improve user experience.
Data Sharing
No Third-Party Sales: Your data will not be sold or rented to any third parties for their marketing or promotional purposes.
Trusted Partners: Data may be shared with trusted service providers or partners who assist in legal compliance, payment processing, hosting services, or technical support. These parties are obligated to handle your data securely and use it only for the intended purposes.
Legal Compliance: We may disclose information if required by law or in response to valid legal processes, such as court orders or subpoenas.
Data Security
We implement technical and organizational measures, such as encryption and secure servers, to protect your data against unauthorized access, alteration, disclosure, or destruction.
However, no method of electronic transmission or storage is entirely secure. While we strive to use commercially acceptable means to protect your data, we cannot guarantee absolute security.
Users are encouraged to maintain strong passwords and avoid sharing account credentials to further safeguard their data.
User Rights
Access: You can request access to the personal data we hold about you.
Update: You can update or correct inaccuracies in your personal data by contacting our support team or through the app settings.
Delete: You have the right to request deletion of your data, subject to applicable legal obligations that may require us to retain certain information.
Withdraw Consent: If you have provided consent for specific data processing, you may withdraw it at any time.
Cookies
What Are Cookies? Cookies are small text files stored on your device to collect information about your usage patterns and preferences.
Purpose: We use cookies to remember your preferences, enhance functionality, and analyze app performance.
Your Control: You can disable cookies in your browser settings, but this may limit certain features of the app.
Updates to Policy
Truvadi reserves the right to modify or update this Privacy Policy at any time. Significant changes will be communicated through email notifications or app updates.
Continued use of the app following any changes to this policy indicates your acceptance of the updated terms.
Contact Us
If you have any questions or concerns about this Privacy Policy or how your data is handled, please reach out to us at: [email protected].